We’ll Help Your Clients Succeed So That Your Business Can Soar.

NewLead applies technology to identify, build, and support winning, comprehensive client success solutions. Our solutions lead to – higher revenue, improved customer satisfaction, internal cost and time savings, greater team cohesion, and less friction in the business.

Digital Experiences

From web sites and e-commerce to mobile apps and internal software tools, we’ll help you determine, build, and support digital experiences that delight your customers while improving company performance.

What do you want your customers to be doing with your service? What and how much of your service is a ‘good customer’ who renews/upsells using?
Mike Grafham

Messaging & Segmentation

Deliver the right message at the right time to your customers. We help you determine who are your best customers and curate the message they should hear to keep them engaged and coming back to your business.

Focus less on being on top of every social media channel & more on building easy ways for customers to contact you.
Richard White

Risk Assessments

Don’t let a cybersecurity attack or business process lapse compromise your customers. We’ll help you identify these concerns, measure the potential impact on your business, and create solutions to combat them.

Doing it right the first time is better for customers, and creates more lasting loyalty, than so-called ‘service recovery.’
Bill Price

Team Continuity

We’ll facilitate smooth collaboration in teams across departments and business functions. Let us help you apply technology to support your teams in working smarter and more cohesively.

Too many companies try to make a diving save on customer success and it’s usually too late.
Nick Mehta

Data Science & Analytics

It’s time to get smarter about the information buried in your business. We’ll figure out what your customers buy and what makes them tick to yield new insights and improve your business results.

Until you know what it takes to achieve success from your customers’ perspective you will just waste valuable time.
Jason Whitehead

Consulting & Strategy

We are your trusted advisors. Whether it be software selection, project management, or directional strategy, we’ll help you frame an improved client success strategy to produce returns for your business.

Digital Experiences
Messaging & Segmentation
Data Science & Analytics

A&G Pools

Improving internal sales processes, workflow management and project visibility to owners.

Consulting & Strategy

Comoros

Intelligently communicating with stakeholders across the country’s investment and economic investment programs.

Digital Experiences
Team Continuity
Risk Assessments

Cleveland Clinic Indian River Hospital

Elevating the patient experience through online registrations, language localization, and accessibility.

Data Science & Analytics

American Express

Improving understanding of merchants across cultures

Digital Experiences
Consulting & Strategy

Maptech

Developing new capabilities, including digital downloads and consumer tools, to better engage with advertisers and customers.

Digital Experiences
Team Continuity
Consulting & Strategy

McKee Garden

Modernizing admissions, event registrations, and donations

Digital Experiences
Messaging & Segmentation

Calvert Commercial

Building trust among the various stakeholders in commercial real estate.

Have any Questions About Products and Services?

Let us help. Call us at one of the numbers provided or send us an email.





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